Getting things done
David Allen (Getting Things Done)
Getting Things Done, commonly abbreviated as GTD, is an
action management method, and the title of a book by David
Allen.
GTD rests on the principle that a
person needs to move tasks out of the mind by recording them
somewhere. That way, the mind is freed from the job of
remembering everything that needs to be done, and can
concentrate on performing those
tasks.
Unlike many time management experts, Allen does not
start his emphasis on setting priorities. Instead he recommends
creating lists of tasks that are specific to a context,
for example, having a list of telephone calls to make or
errands to do downtown. He also suggests that any new task
which can be completed in less than two minutes should be done
immediately.
The psychology of GTD is based on making it easy to store,
track and retrieve all the information related to the things
you need to get done. Allen suggests that many of the mental
blocks we meet in regard to doing certain activities are caused
by inadequate 'front-end' planning (that is, for any project we
need to clarify what is to be achieved and what specific
actions are needed to achieve it). It is most practical,
according to Allen, to do this thinking in advance, generating
a series of actions which we can later undertake without any
further planning.
Allen also contends that our mental "reminder system" is
inefficient and seldom reminds us of what we need to do at the
time and place that we can do it.
A capsule description of GTD from Allen's book Ready for
Anything:
“Get everything out of your head. Decide
about actions needed on stuff when it shows up — not when it
blows up. Organize reminders of your projects and the next
actions on them in suitable categories. Keep your system
current, complete, and reviewed enough to trust your intuitive
choices about what you're doing (and not doing) at any
time.”
The core principles of GTD are as follows:
Collect
Capture everything that you need to track or remember or act on
in what Allen calls a 'bucket': either a physical inbox, e-mail
inbox, tape recorder, notebook, pda, or any combination of
these. Get everything out of your head and into your collection
device, ready for processing. All buckets should be processed
to empty at least once per week.
Process
When you process your inbox, follow a strict workflow:
- Start at the top.
- Deal with one item at a time.
- Never put anything back into 'in'.
- If an item requires action:
-
- do it (if it takes less than two minutes),
- delegate it, or
- defer it.
- If not,
-
- file it for reference,
- throw it away, or
- brood on it for possible action later.
The 2-minute Rule: If it would take less than 2 minutes to
do something, just do it right away. Two minutes is a
guideline, roughly the time it would take to formally defer the
action.
Organize
Allen describes a suggested set of lists which you can use to
keep track of items awaiting attention:
* Next actions - For every item
requiring your attention, decide what is the next action that
you can physically take on it. For example, if the item is
'Write project report', the next action might be 'E-mail Fred
for meeting minutes', or 'Call Jim to ask about report
requirements', or something similar. Though there may be many
steps and actions needed to complete the item, there will
always be something that you need to do first, and this should
be recorded in the next actions list. Preferably, these are
organized by the context in which they can be done, such as 'in
the office', 'by the phone', or 'at the store'. |
* Projects - every 'open loop' in
your life or work which requires more than one physical action
to achieve becomes a 'project'. These are tracked and
periodically reviewed to make sure that every project has a
next action associated with it and can thus be moved
forward.
* Waiting for - when you have
delegated an action to someone else or are waiting for some
external event before you can move a project forward, this must
be tracked in your system and periodically checked to see if
action is due or a reminder needs to be sent.
* Someday/Maybe - things that you
want to do at some point, but not right now. Examples might be
'learn Chinese', or 'take diving holiday'.
A calendar is also important for keeping track of your
appointments and commitments; however, Allen specifically
recommends that the calendar be reserved for what he terms the
'hard landscape': things which absolutely have to be done by a
particular deadline, or meetings and appointments which are
fixed in time and place. 'To-do' items should be reserved for
the next action lists.
A final key organizing ingredient of GTD is the filing system.
Getting Things Done says that a filing system, if it is to be
used, must be easy, simple and fun. Even a single piece of
paper, if you need it for reference, should get its own file if
it doesn't belong in a folder you already have. Allen's
suggestion is that you keep a single, alphabetically organized
filing system, in order to make it as quick and easy as
possible to store and retrieve the information you need.
Review
The lists of actions and reminders will be of little use if you
don't review them at least daily, or whenever you have time
available. Given the time, energy and resources that you have
at that particular moment, decide what is the most important
thing for you to be doing right now, and do it. If you are
inclined to procrastinate, you may end always doing the easy
tasks and avoiding the difficult ones. To solve this, you can
decide to do the actions of the list one by one, following
their order, just like you process your inbox.
At least weekly, the discipline of GTD requires that you review
all your outstanding actions, projects and 'waiting for' items,
making sure that any new tasks or forthcoming events are
entered into your system, and that everything is up to date.
Allen suggests to create a tickler file to help refresh your
memory each week with your outstanding tasks and projects.
Do
Any organizational system is no good if you spend all your time
organizing your tasks instead of actually doing them! David
Allen's claim is that if you can make it simple, easy and fun
to take the actions that you need to take, you will be less
inclined to procrastinate or become overwhelmed with too many
'open loops'.
Tools and techniques
One device that Allen suggests is the tickler file for
organizing your paperwork (also known as the '43 folders').
Twelve folders are used to represent each month and an
additional 31 folders are used to represent each day. The
folders are arranged to help remind you of activities to be
done that day. Each day you open to the numbered folder
representing today's date. You take all the items out of the
folder and put the empty folder into the next month. This sort
of management allows you to file hard copy reminders to
yourself. For instance, if you had a concert on the 12th of the
month, you would store the tickets in the 12th folder, and when
the 12th came around, they would be there waiting for you.
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